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ERROR MESSAGE WHEN TRYING TO ACCESS A LIBRARY DATABASE: HOME

PROXY ERROR WORKAROUND

Follow the steps below to gain access to the database you want to use. 

 

1. Make a new tab (you do NOT have to open a new browser window) ...

Google Chrome example

 

Firefox example

 

 

Internet Explorer example

 

Safari example

 

2. Navigate to the database you want to use.  You should get in without a problem.  We hope to have this issue resolved soon.  If you continue to have problems, please contact us here