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Coronavirus (COVID-19) Disruption

Library Services During Coronavirus (COVID-19) Disruption

Ask Desk

Get help with writing assistance, research help, and citations at the Ask Desk

Chat, drop in, or book a appointment

Ask Desk Services During Coronavirus (COVID-19) Disruption

Goshen College - Good Library 2015

Ask Desk
We are able to provide virtual Ask Desk support for writing, citation, and research related questions during our regular Ask Desk hours. [Those on campus are able to access face to face ASK desk services, including writing support, per usual at the ASK desk.  Please wear a mask.

When is the Ask Desk opened?
Both the virtual and physical Ask Desk is open Monday through Thursday 10am to 10pm,  Friday 10am to 5pm, and Sunday 7 to 10 p.m.  Please see the schedule below to schedule an appointment or email us at library@goshen.edu.

The physical Ask Desk is only available if the number of COVID-19 cases on campus is under 10 total in isolation.  In the event of 10+ cases, all Ask Desk/Writing help will be done virtually.  This restriction applies to proctored study hall as well.

How do I get to the virtual Ask Desk?
Drop in to the Ask Desk via the Chat with a Librarian box or library@goshen.edu email. Simply say “Hello” and we’ll be glad to help.

Can I schedule an appointment?
Yes. Visit the Tutor Calendar at http://tutorcal.goshen.edu/ and select Writing. During the day you will meet with the librarians and in the evening the student tutors.

How do I share a paper?
We will be able to work with Google Docs and their shared features. Unfortunately, we will be unable to review papers in other formats. The librarian on duty will give their email address for you to share your Google Doc with.

Can I have a virtual voice or video conversation with the Ask Desk?
Yes. The Ask Desk will be using Zoom for virtual meetings. The librarian will give you, depending on your preference, a phone number or url link to enter into the virtual meeting.